
Digital Communications Services
Whether I’m working with you on a specific project or I’m contracted on a long-term basis, I focus on actions that will help achieve stable, sustained results. No vanity projects, no big numbers and quick hits, just consistent, evidence-led work that builds visibility steadily over time.
My services
Depending on where you are and what you need, ongoing work typically draws on some combination of the following:

Digital Comms Review
The starting point for every engagement. A thorough look at how your online channels currently performing and what needs attention.

Keyword Research & Strategy
Understanding how your audience behaves online, what the competitive landscape looks like, and where you have a realistic chance to be found.

Content Strategy & Creation
Planning, creating and optimising content that appeals to your customers, helps search engines understand your website, and positions you well online.

Authority Building
Developing the external signals — brand mentions, links, and references from credible sources — that instil trust in clients and tell search engines your website is worth ranking.

Reporting
Clear, regular reporting that keeps you informed about what’s changing, what’s working, and what needs attention next.
How I work
I tend to work with clients on a monthly retainer basis, which begins with an initial commitment then moves to a monthly rolling contract (see below).
We would usually begin with a review of your current setup and performance. This gives us both a clear, honest picture of where your website stands — what’s working, what’s holding it back, and where the real opportunities are.
It’s the foundation for everything that follows. Without it, any digital comms work is essentially guesswork.
Based on the review, we agree on a focus for the first few months. That might be getting your content strategy right, improving existing pages, building your authority in a particular area, building more of a following on the right social media channels, or a combination of any of them. The plan is shaped by your business objectives, your competitive landscape, and what’s realistic given your resources.
From there, work continues on a rolling basis, focusing on the highest-priority tasks — whether that’s research, content, optimisation, or authority building – with regular reporting built in.
You’re not locked into a long commitment, but the work compounds over time — which is where the real results come from.
How the retainer works
Most clients come on board for an initial three-month period. This gives us enough time to complete the a solid review, agree a plan, and start putting it into practice. Three months is also long enough to begin seeing how the work is taking shape, even if the full results take longer to come through.
After that, the engagement moves to a rolling monthly contract. There’s no fixed term and no pressure to commit to anything beyond the coming month. If your priorities change or you decide to pause, all you need is one month’s notice.
The flexibility is intentional. Building an online presence works best when it’s consistent, but it should also fit around your business, not the other way around.
Is this right for you?
This approach works best for businesses that are committed to building visibility over time and want a clear, consistent strategy rather than a series of disconnected projects.
It’s particularly well suited to you if:
- Your website isn’t generating the enquiries or traffic you’d expect
- You’ve tried SEO before but never felt clear on what you were getting or why
- You want someone who can take ownership of this area without you having to manage every detail
- You’re ready to invest consistently, but want flexibility and transparency in how that investment is used
If you’re not sure whether now is the right time, or what level of commitment makes sense for your situation, the best starting point is a conversation.
Let’s talk
If you’d like to explore what working together might look like, I’m happy to have an informal conversation — no obligation, no hard sell.
We can talk through where your website is now, what you’re hoping to achieve, and whether a retainer engagement makes sense for your business.
